Privacy Policy

Effective Date: March 3, 2026

This Privacy Policy describes how Creativ Music Group collects, uses, and discloses your personal information when you visit or make a purchase from https://creativmusicgroup.com/.

When you visit the Site, we collect information regarding your device, your interaction with the Site, and data essential for processing your digital service orders. We may also collect supplementary information (such as social media handles or ISRC codes) when you engage with us for customer support or service fulfillment.

We utilize the collected information to:

• Process, fulfill, and manage digital service orders.
• Provide timely communication regarding project milestones and updates.
• Monitor transactions for potential risk or fraudulent activity.
• Maintain compliance with legal obligations under Indian Law.

We engage trusted third-party service providers to facilitate our operations:

• Payment Gateway (Razorpay): All payments are processed through Razorpay. Your transaction data is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). Use of your data is governed by Razorpay’s Privacy Policy.
• Distribution Partners: We share necessary metadata with Digital Service Providers (DSPs) such as Spotify and Apple Music to facilitate global music delivery.
  
• Data Protection: We strictly prohibit the sale or rental of your personal data to third parties.

In accordance with the Digital Personal Data Protection Act (DPDP), you reserve the right to access, rectify, or request the erasure of your personal data. To exercise these rights, please contact our designated Grievance Officer.

In compliance with the Information Technology Act, 2000, the contact details for our Grievance Officer are as follows:

• Name: Steven Christensen
• Email: creativlabelservices@gmail.com